6 main ethical concerns of service robots and human interaction
Around the world, a lot of people have lost their jobs during the pandemic. In parallel, automation, AI, and the usage of robots are becoming more and more frequent. Indeed, the health situation has increased firms’ digitalization and automatization processes. In the past, when automation has eliminated jobs, companies created new ones to meet their needs. This, however, is no longer the case. Indeed, as automation lets companies do more with fewer people, successful companies do not need as many workers. As pointed out by Semuels (2020), in 1964 the most valuable company in the U.S. was AT&T with 758,611 employees. The most valuable company today is Apple, which has around 137,000 employees.
Source: eHotelier (www.ehotelier.com)